Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 2024 - 14:02 SAST
Update - Good day,

Please note technicians are on route to site for re-investigation ETA 13:00.

Thank you

Dec 12, 2024 - 12:26 SAST
Investigating - Good day,

Please note the link went down again at Tribeca Hills we have re-opened the incident we logged with the Upstream provider.

Thank you

Dec 12, 2024 - 10:50 SAST
Monitoring - Good day,

Please note the link has been restored and it's working. We will keep incident open till COB for monitoring.

Thank you

Dec 11, 2024 - 10:54 SAST
Update - Good day,

Our upstream provider has informed us that their team is en route to test the link again. The estimated time of arrival (ETA) is 11:00 AM.

We will provide further updates once we receive more information.

Thank you for your understanding.

Dec 11, 2024 - 09:51 SAST
Update - Good day,

Our upstream provider has informed us that their team is en route to test the link again. The estimated time of arrival (ETA) is 11:00 AM.

We will provide further updates once we receive more information.

Thank you for your understanding.

Thank you

Dec 11, 2024 - 09:50 SAST
Update - Good evening,

Please note our Upstream provider advised that they are completed with the repairs however the link still remains down, we have re-escalated the issue for them to further investigate.

Thank you

Dec 10, 2024 - 21:45 SAST
Update - Good day,

The upstream provider has shared the following update: Repairs are currently underway, and the estimated time of resolution (ETR) is 18:30.

Thank you for your understanding.

Dec 10, 2024 - 16:03 SAST
Update - Good day,

We are still awaiting further feedback from the upstream provider regarding the issue. Rest assured, we will share any updates as soon as they are received.

Thank you for your patience and understanding.

Dec 10, 2024 - 15:02 SAST
Update - Good day,

Our upstream provider has informed us that the link has been damaged by third-party construction work. Their civil team is required to carry out the necessary repairs.

We will provide updates as soon as we receive further information from the upstream provider.

Thank you for your patience and understanding.

Dec 10, 2024 - 12:57 SAST
Identified - Good day,

Please note Upstream provider has just advised that the link is affected by Fibre Break at one of the Manholes near Tribeca.
Please note technicians are busy with the repairs.

Thank you

Dec 10, 2024 - 12:00 SAST
Investigating - Good Morning,

Please note our link at Tribeca Hills is currently down, we have escalated the issue to our upstream provider to investigate further.

Thank you

Dec 10, 2024 - 10:14 SAST

About This Site

Welcome to Celerity's status page! Here you can get real-time updates about the status of our network performance and any ongoing outages or maintenance.

One-On-Heather Operational
90 days ago
100.0 % uptime
Today
50-on-Lever Operational
90 days ago
100.0 % uptime
Today
92-on-New Operational
90 days ago
100.0 % uptime
Today
Cedar Acres Estate Operational
90 days ago
95.84 % uptime
Today
Palm View Operational
90 days ago
95.84 % uptime
Today
The Heights Operational
90 days ago
100.0 % uptime
Today
Tribeca Hill Operational
90 days ago
93.43 % uptime
Today
Villa Baroque Operational
90 days ago
100.0 % uptime
Today
Villa La Seute Operational
90 days ago
100.0 % uptime
Today
Walford Estate Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 13, 2024

No incidents reported today.

Dec 12, 2024

Unresolved incident: Link down at Tribeca Hills.

Dec 11, 2024
Dec 10, 2024
Dec 9, 2024
Resolved - Good day,

Please note the issue has been stable and operational for the past 3 days.

Thank you

Dec 9, 08:28 SAST
Monitoring - Good day,

Please note link has restored we are currently monitoring the link.

Thank you

Dec 5, 15:31 SAST
Investigating - Good day,

Please be advised we are currently experiencing a Network Outage at Fourways Crossing, we have logged a ticket with our Upstream Provider to investigate further.

Thank you

Dec 5, 14:40 SAST
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Resolved - Good Morning,

Please note power has restored.

Thank you

Dec 5, 08:09 SAST
Update - 92N has restored, however the Heights is still down
Dec 4, 13:02 SAST
Investigating - Good day,

Please note some of our Midrand estates (The Heights and 92-On-New ) are currently experiencing power failure.

Thank you

Dec 4, 09:40 SAST
Resolved - Good day,

Please note link has been restored.

Thank you

Dec 5, 08:08 SAST
Monitoring - Good day,

Please note Upstream provider has managed to restore the issue, clients are back up.
We will keep this incident open for monitoring.

Thank you

Dec 4, 16:00 SAST
Identified - Good day,

Please note we have reported the link to our upstream provider and it seems the link is affected by a Fibre Break.

Thank you

Dec 4, 15:43 SAST
Investigating - Good day,

We wish to inform you that we are currently experiencing link issues at Tribeca Hill. Our team is actively investigating the matter, and we will provide updates as soon as further details are available.

Thank you for your patience and understanding.

Dec 4, 13:58 SAST
Dec 4, 2024
Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.